SAP Knowledge Base Article - Public

3231753 - Assessment Integration - "Runtime exception occurred" when saving Event Notification Subscription - Recruiting Management


Error received "Runtime exception occurred, please contact SuccessFactors and ask for help!" when saving Event Notification Subscription.


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Event Notification Subscription > External Event
  2. Edit the event
  3. Try to Save it and the error occurs


Though there could be other causes, one known cause is that the issue occurs when the instance data is cloned from another one.

Due to security concern, the secret id should not be shared crossing instances so the vault data is not cloned to the target instance.


Please delete and re-create the event subscription from UI.


INC2006184, assessment integration, event, subscription, alert, rcm_assessment_alert_v2, Runtime exception occurred
, KBA , LOD-SF-RCM-ASI , Assessment Integration , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem


SAP SuccessFactors Recruiting all versions