Symptom
- The Central Management Server (CMS) crashes on Kernelbase.dll
- The crashing thread (Analysing the crash dumps via WinDBG), shows the below error:
Call Site
KERNELBASE!RaiseException+0x68
orageneric12+0xc9a105
0x000000db`982cce18
orageneric12+0x105fa9a
0x000000db`9920be60
orageneric12+0x374858 - CMS traces show the crashing thread ends with errors:
assert failure: (DatabaseRelationships_impl.cpp:602). (false : CRelationships::GetTables - Unable to get table information for relationship ID 566 - may not exist).
assert failure: (DatabaseRelationships_impl.cpp:610). (0 : no message).
assert failure: (DatabaseSubsystem_impl.cpp:9796). (0 : no message). - Other entries in the CMS traces show an ORA-00600 error:
(OracleStatement.cpp:167) Prepare: SQL: SELECT COLUMN_NAME, DATA_TYPE, DATA_LENGTH, CHAR_LENGTH FROM USER_TAB_COLUMNS WHERE TABLE_NAME = 'CMS_RELATIONS7'
(OracleStatement.cpp:199) Prepared statement Execute
(OracleDatabase.cpp:93) Oracle error found: ErrorMessage(ORA-00600: internal error code, arguments: [kggsmGetString:1], [0x7FCBCD88E238], [14], [1], [10], [], [], [], [], [], [], []
), ErrorCode(600)
assert failure: (DatabaseSubsystem_impl.cpp:3532). (0 : ORA-00600: internal error code, arguments: [kggsmGetString:1], [0x7FCBCD88E238], [14], [1], [10], [], [], [], [], [], [], []
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.2 / 4.3)
- Central Management Server (CMS)
- Oracle 12c
- Windows
- Linux / Unix
Product
SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3
Keywords
KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem
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