SAP Knowledge Base Article - Preview

3231960 - How to Update the DNS with the provided DKIM Key

Symptom

Mails are not being received by the recipients which are sent from custom sender domains after mail server migration.


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Environment

S/4HANA Public Cloud and SAP Marketing Cloud

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

S/4HANA Public Cloud, SAP Marketing Cloud, DKIM, DNS, Custom domain, Mail, mail server migration, no mail , KBA , XX-S4C-OPR-INC , S/4HANA Cloud Availability, Performance and Administration , XX-S4C-OPR-SRV , S/4HANA Cloud service requests , How To

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