3232013 - Program error in class SAPMSSY1 method forces user to restart AO

Error message is shown after running a query in AO that forces user to restart AO

Error Messages in AO:

• Program error in class SAPMSSY1 method: UNCAUGHT_EXCEPTION (RSBOLAP-000, “System ID”)
• SAP BI Add-in has disconnected all data sources.
  
  • If you want to restart, press the Restart button below.(ID-111006)
    
    
    
    

Errors in AO Trace File:

1. Trace.AoPlugin|com.sap.ip.bi.pioneer.core.boe.CrBoeService.GetServiceUrlFromBoeSystemInfo|16|Provided empty host name to get the service url for BOE system '_Default'

2. Bali Exception:
Invalid program status\: RFC call BICS_PROV_CLOSE returned an exception: RFC_ERROR_SYSTEM_FAILURE

3. ERROR|Trace.AoPlugin|com.sap.ip.bi.pioneer.excel.utils.EaExcelAccessor.AccessXlReturn|VSTA_Main|General .NET Exception [e4bd-417d-36]:

Exception from HRESULT: 0x800A03EC
    at System.RuntimeType.ForwardCallToInvokeMember(String memberName, BindingFlags flags, Object target, Int32[] aWrapperTypes, MessageData& msgData)
   at Microsoft.Office.Interop.Excel.Name.get_RefersToRange()
   at com.sap.ip.bi.pioneer.addins.xlwrap.NameWrap.<get_Range>b__3_0()
   at com.sap.ip.bi.pioneer.excel.utils.EaExcelAccessor.AccessXlReturn[TResult](CrOfficeAccessorDelegate'1 opCallback)
   at System.RuntimeType.ForwardCallToInvokeMember(String memberName, BindingFlags flags, Object target, Int32[] aWrapperTypes, MessageData& msgData)
   at Microsoft.Office.Interop.Excel.Name.get_RefersToRange()
   at com.sap.ip.bi.pioneer.addins.xlwrap.NameWrap.<get_Range>b__3_0()

SAP Analysis for Microsoft Office.

program error, class SAPMSSY1, method, restart, AO, cache, UNCAUGHT_EXCEPTION, dereferencing of NULL reference, SAPMSSY1 , KBA , BI-RA-AO-XLA , Excel Addin , Known Error