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3232013 - Program error in class SAPMSSY1 method forces user to restart AO

Symptom

Error message is shown after running a query in AO that forces user to restart AO

Error Messages in AO:

1. Program error in class SAPMSSY1 method: UNCAUGHT_EXCEPTION (RSBOLAP-000, “System ID”)

2. SAP BI Add-in has disconnected all data sources.
If you want to restart, press the Restart button below.(ID-111006)




Errors in AO Trace File:

1.
Trace.AoPlugin|com.sap.ip.bi.pioneer.core.boe.CrBoeService.GetServiceUrlFromBoeSystemInfo|16|Provided empty host name to get the service url for BOE system '_Default'




2. Bali Exception:

Invalid program status\: RFC call BICS_PROV_CLOSE returned an exception: RFC_ERROR_SYSTEM_FAILURE





3.
ERROR|Trace.AoPlugin|com.sap.ip.bi.pioneer.excel.utils.EaExcelAccessor.AccessXlReturn|VSTA_Main|General .NET Exception [e4bd-417d-36]:

Exception from HRESULT: 0x800A03EC

   at System.RuntimeType.ForwardCallToInvokeMember(String memberName, BindingFlags flags, Object target, Int32[] aWrapperTypes, MessageData& msgData)

   at Microsoft.Office.Interop.Excel.Name.get_RefersToRange()

   at com.sap.ip.bi.pioneer.addins.xlwrap.NameWrap.<get_Range>b__3_0()

   at com.sap.ip.bi.pioneer.excel.utils.EaExcelAccessor.AccessXlReturn[TResult](CrOfficeAccessorDelegate`1 opCallback)

   at System.RuntimeType.ForwardCallToInvokeMember(String memberName, BindingFlags flags, Object target, Int32[] aWrapperTypes, MessageData& msgData)

   at Microsoft.Office.Interop.Excel.Name.get_RefersToRange()

   at com.sap.ip.bi.pioneer.addins.xlwrap.NameWrap.<get_Range>b__3_0()


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Environment

SAP Analysis for Microsoft Office.

Keywords

KBA , BI-RA-AO-XLA , Excel Addin , Known Error

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