Symptom
- When importing packages using the Analytics Content Network (ACN) or via file system (.tgz files) into SAP Analytics Cloud (SAC), models will fail with error 'Plan Info couldn't be imported'.
Environment
- SAP Analytics Cloud (Enterprise) 2022.15
Reproducing the Issue
The workflow is migrating content from one tenant to another tenant. For these steps SAC_A will be source tenant and SAC_B will be destination.
- Log into SAC_A.
- Navigate to transport, export.
- Choose either Content Network Storage or File System.
- Click the +
- Select content to export (make sure to choose a model/s)
- Click to Export.
- Log into SAC_B.
- Navigate to transport, import.
- Choose either Content Network Storage or File System (same as you used in step 3.)
- Select the package and import.
- Note that even if option to "overwrite" or "drop" objects is checked, import still fails.
Resolution
- This issue is resolved.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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