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3232102 - The Operative Database Server installation is failing during installation/upgrade of Feature Pack 18


  • Operative Database Server installation failing in version FP18
  • Administrators may see the following errors in the “Database_Installation_[version number]”.log:
    • Review error in X:\SAP\ContactCenter\logs\YOURINSTANCE_DB\BCM_DB_Operative_Procedures_[DB_NAME]_Operative.rpt
    • Partial listing of the file follows:
    • Msg 102, Level 15, State 1, Server EU-DB-3, Procedure GetContentChat, Line 24



SAP Contact Center


SAP Contact Center, on-premise edition 7.0


MSSQL, installation error, Json, Operative DB installation Failure, Contact content feature vs. SQL 2012 and SQL 2014 servers  , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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