SAP Knowledge Base Article - Public

3232439 - "User/group operation not completed: ERR_DELETE" in SAP Analytics Cloud (SAC)


  • Page stuck on Loading or Blank screen when users want to open a SAC Story in SuccessFactors (SF).
  • The issue starts to occur after SuccessFactors instance refresh.
  • Users cannot be synced via IPS job after SF instance refresh and getting errors with delete user operation.
  • IPS sends API call to SAC to delete users but SAC returns code 400 with error "User/group operation not completed: ERR_DELETE".


  • SAP Analytics Cloud (Embedded) 2022.15.3
  • SAP SuccessFactors People Analytics

Reproducing the Issue

  1. Access Report Center with Chrome browser.
  2. Click New button.
  3. Select Report Story.
  4. Page stuck on Loading or Blank screen.


This issue is currently under investigation by development.


 This issue is currently under investigation by development.

See Also

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SAP Analytics Cloud 1.0