SAP Knowledge Base Article - Preview

3232552 - Content Federation Update Failed

Symptom

While trying to preform an update with Content Federation, you face the following error:

  • "For security reasons, we require additional information to verify your account"
  • "An error occurred"
  • "The selected authentication method is not available for 'person@company.com.' Choose another authentication method or contact your system administrator for details." 
  • "Error: Could not fetch the content from the design-time destination. Please verify that the destination is configured correctly and try again."

Then checking the destinations and finding no error and recording a HTTP Trace and encountering a 401 error, you try the following KBA's with no resolution:

  • 3077264 Could not fetch content from design-time destination on Launchpad/Portal/WZ
  • 3073600 Issue with Content Provider on BTP cloud portal


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Environment

  • SAP Business Technology Platform
  • SAP Cloud Foundry Launchpad Service

Product

SAP BTP, Neo environment 1.0 ; SAP Build Work Zone, standard edition 1.0

Keywords

For security reasons, we require additional information to verify your account, An error occurred, The selected authentication method is not available for person@company.com. Choose another authentication method or contact your system administrator for details, Launchpad, Content Federation, ConnectivityErrorCode, Unauthorized, 401 error, , KBA , EP-WZ-RCP , Managing Remote Content Providers , Problem

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