SAP Knowledge Base Article - Preview

3232552 - Content Federation Update Failed

Symptom

While trying to preform an update with Content Federation, you face the following error:

  • "For security reasons, we require additional information to verify your account"
  • "An error occurred"
  • "The selected authentication method is not available for 'person@company.com.' Choose another authentication method or contact your system administrator for details." 
  • "Error: Could not fetch the content from the design-time destination. Please verify that the destination is configured correctly and try again."

Then checking the destinations and finding no error and recording a HTTP Trace and encountering a 401 error, you try the following KBA's with no resolution:

  • 3077264 Could not fetch content from design-time destination on Launchpad/Portal/WZ
  • 3073600 Issue with Content Provider on BTP cloud portal


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Environment

  • SAP Business Technology Platform
  • SAP Cloud Foundry Launchpad Service

Product

SAP Business Technology Platform 1.0 ; SAP Launchpad service 1.0

Keywords

For security reasons, we require additional information to verify your account, An error occurred, The selected authentication method is not available for person@company.com. Choose another authentication method or contact your system administrator for details, Launchpad, Content Federation, ConnectivityErrorCode, Unauthorized, 401 error, , KBA , EP-CPP-CF-RCP , Portal/Launchpad Managing Remote Content Providers , Problem

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