Symptom
You have created an Invoice document with Free text item and after the document was approved, you noticed that the HSN Code is missing from the JSON File.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Customer Invoicing work center.
- Select the Invoice Documents view.
- Search for the ID ABC (ABC represents the ID of the Invoice Document created).
- Under the General tab, navigate to the Attachments subtab.
- Open the JSON File.
You see the following is empty: "HsnCd": "",
Cause
For the Free text item, the HSN code is not printed on the Form and is not available in JSON file.
In customer invoicing, the HSN code is derived from product master data.
Resolution
This is the system expected behavior.
As a workaround, kindly add the HSN code manually to JSON file and upload the data to IRP portal.
Another alternative option may be to check the SAP Customer Influence Platform to submit an idea.
See Also
KBA 3435446 - Unable to Create E-Invoice Due to Free Text Item used in Customer Invoice.
Keywords
HSN Code, Code, HSN, JSON, File, Free Text, Free, Text, Invoice , KBA , AP-CI-CI-GLO , Cross-Country Extensions , Product Enhancement