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3232585 - Short dump MESSAGE_TYPE_X in ST03N/ST03G caused by Time Zone difference between ABAP system and Database

Symptom

1. When accessing ST03N, after clicking on "Total" node button, the program terminates with MESSAGE_TYPE_X  short dump on ABAP program SAPLOLEA:

Category: ABAP programming error
Runtime Errors: MESSAGE_TYPE_X
ABAP Program: SAPLOLEA
Application Component: BC-FES-CTL

2. After executing ST03N and getting the dump, the STAD transaction shows no record (empty) for the same timestamp, although the stat files are being created hourly in the DIR_DATA directory.

3. ABAP system (TZCUSTHELP) and Database (RSDBTIME) are showing different time zones.  For example, RSDBTIME can show the following information:

Checking ABAP system timezone settings

ERROR: ABAP system timezone setting inconsistent!
ABAP system timezone (DB table TTZCU) is: <time zone abbreviation>
This is inconsistent with date and time of ABAP-Processor and database!

4. A similar symptom is shown in the KBA 2219492 - "Short dump MESSAGE_TYPE_X in ST03N/ST03G", but the issue persists after implementing corrections outlined in the KBA.


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Environment

SAP 700 releases and upwards      

Product

ABAP platform all versions ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP S/4HANA all versions

Keywords

MESSAGE_TYPE_X, SAPLOLEA, Short Dump, ST03N, ST03G, Time Zone, Missing data, STAD, empty records, SAPWL_ST03N, TZCUSTHELP, RSDBTIME , KBA , BC-FES-CTL , SAP GUI for Windows Controls , BC-SRV-TIM-TZ , Time zones , BC-CCM-MON-TUN , Workload Monitoring Tool , Problem

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