SAP Knowledge Base Article - Preview

3232769 - Error in the Output History of a Document: DOC/IO_EMAIL_CFG000

Symptom

In the Output History of a document, e.g. a Customer Invoice, you find an e-mail output with status: Error.

  • But the field Error Message in Output Details section does not show an actual error message. Instead, it resembles e.g. an automatic e-mail reply.
  • When checking the details of the error, you find the following information:

Output Error Details:
Contact your key user to investigate this error. When the error has been solved your key user should inform you so that you can retry outputing the document.
/DOC/IO_EMAIL_CFG000 or similar


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Environment

SAP Business ByDesign

Product

SAP Business ByDesign all versions

Keywords

Error in output, Email Error. , KBA , AP-RC-OUT , Output Management , Problem

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