Symptom
You are working with a sales quote and notice its field Chance of Success as not editable, showing a read-only value of 100%.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Open the Sales work center.
- Open the Sales Quotes work center view.
- Open Sales Quote ABC (where ABC is the ID of the Sales Quote).
- Click in the edit icon.
You will notice the field 'Chance of Success' read-only with value 100%.
Cause
Sales Quote ABC is configured for bi-directional replication OR CPQ flag is on. In this case, the Chance of Success field is read-only as this field cannot be exchanged with ERP due to different data models.
Resolution
This is the system current standard behavior.
You can confirm sales quote ABC has bi-directional replication by checking its document type in the business configuration fine-tuning activity 'Sales Quotes' and then clicking in the 'Maintain Document Types' hyperlink. For the quote ABC document type, the column 'Replication' will show the value 'Bi-directional' OR "CPQ" flag will be on.
Keywords
Sales Quote ; Not Editable ; Read-Only; read only ; 100%; stuck ; Bi-directional ; Replication ; bidirectional; , KBA , LOD-LE-CQP , Customer Quote Processing , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To