SAP Knowledge Base Article - Preview

3232933 - Saved Search "IS NOT" filter is changing to "IS" after update - Solution Manager


  • Create a search in IT Service Management or ChaRM utilizing User Status and the IS NOT operator
  • Running the Saved Search is returning search wrong results with the user status that is set with IS NOT operator
  • Using a Saved Search that was created prior to update but the operator is loaded with IS rather than the defined IS NOT operator



SAP Solution Manager 7.20


SAP Solution Manager 7.2


Change Control Management, EQ, NE , KBA , CA-WUI-GOL-BOL , Business Object Layer , SV-SMG-SUP , Service Desk / Incident Management , CA-WUI-SEA , Search , SV-SMG-CM , Change Request Management , Problem

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