SAP Knowledge Base Article - Preview

3232933 - Saved Search "IS NOT" filter is changing to "IS" after update - Solution Manager

Symptom

  • Create a search in IT Service Management or ChaRM utilizing User Status and the IS NOT operator
  • Running the Saved Search is returning search wrong results with the user status that is set with IS NOT operator
  • Using a Saved Search that was created prior to update but the operator is loaded with IS rather than the defined IS NOT operator


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Environment

SAP Solution Manager 7.20

Product

SAP Solution Manager 7.2

Keywords

Change Control Management, EQ, NE , KBA , CA-WUI-GOL-BOL , Business Object Layer , SV-SMG-SUP , Service Desk / Incident Management , CA-WUI-SEA , Search , SV-SMG-CM , Change Request Management , Problem

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