SAP Knowledge Base Article - Preview

3232933 - Saved Search "IS NOT" filter is changing to "IS" after update - Solution Manager


  • Create a saved search in IT Service Management or ChaRM utilizing User Status and the 'IS NOT' operator
  • Running the Saved Search is returning search wrong results with the user status that is set with 'IS NOT' operator
  • Using a Saved Search that was created prior to update but the operator is loaded with 'IS', rather than the defined 'IS NOT' operator



SAP Solution Manager 7.20


SAP Solution Manager 7.2


Change Control Management, EQ, NE , KBA , CA-WUI-GOL-BOL , Business Object Layer , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , CA-WUI-SEA , Search , Problem

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