Symptom
In a story of SAP Analytics Cloud, the "Drill" option is greyed out for the specific dimension when right clicking on the dimension which has enabled hierarchies in the model
Environment
- SAP Analytics Cloud
Reproducing the Issue
- Create a model containing dimension A
- Enable and create at least one hierarchy for the dimension A in this model
- Create a story based on this model and add a table containing dimension A to this story
- Right click on the dimension A header cell
- Observe that the "Drill" option for this dimension A is greyed out
Cause
For performance reasons, after a system upgrade, models are upgraded consecutively over time. The function Redeploy Model can be used if there is any incorrect data or exceptions errors in widgets in stories and analytic applications. This usually means that the model is corrupted. This option can help to regenerate all runtime artefacts and fixes these errors.
Resolution
- Open the model and go to Model Preferences.
- Go to Data and Performance.
- Click on Redeploy Model.
See Also
- 2354809 - Failed to call SAP Analytics Cloud agent .. /deploymentInfo error in SAP Analytics Cloud
- 2943656 - When accessing Cloud agent getting: Access to the requested resource has been denied in SAP Analytics Cloud (SAC)
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- Getting Started with SAP Analytics Cloud
- Need More Help? Contact Support or visit the solution finder today!
Keywords
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