SAP Knowledge Base Article - Public

3233412 - Issue '' You cannot upload attachment as attachment feature is not enable''

Symptom

Getting the message ''You cannot upload attachment as attachment feature is not enable'' 

Environment

  • SuccessFactors Employee Profile
  • SuccessFactors Employee Central

Reproducing the Issue

  1. Go to some portlet that was attachment option
  2. Try to attach something 
  3. Receive the issue message '' You cannot upload attachment as attachment feature is not enable''

Cause

This is happening because in the provisioning you have the option ''Enable the Attachment Manager'' disable.

Resolution

If you are a partner and have access to provisioning please go to company settings and enable the option ''Enable the Attachment Manager'' if you don't have access to provisioning please reach out SAP product support raising a case. 

Keywords

Employee profile, attachment, enable, provisioning. you cannot upload attachment as attachment feature is not enable, unable, attach, error, save,  , KBA , LOD-SF-EP-UI , People Profile UI (PP3 UI) , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions