Symptom
- Purge email notification showing wrong text
- Wrong companyID showing in email notification
Environment
SAP SuccessFactors HXM Suite
Reproducing the Issue
- You receive an email notification related to purge
- It has wrong text/system information
Cause
Purge notification subject and content can be changed in Manage Languages.
For example: Permanent Purge, through keys ADMIN_PERMANENT_PURGE_COMPLETED_MAIL_SUBJECT and ADMIN_PERMANENT_PURGE_SUCCESSFUL_MAIL_CONTENT.
Resolution
Make sure to review the label setup in Manage Language according to your company need.
See Also
Keywords
Permanent Purge email notification, Purge email notification, wrong information Purge email, wrong information Purge notification, wrong companyID Purge email, wrong companyID Purge notification, wrong text Purge email, wrong text Purge notification, INC2097397 , KBA , LOD-SF-PLT-DRM , Data Retention Management , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-LAN , Manage Language & Text Replacements , How To