SAP Knowledge Base Article - Public

3233473 - Changing purge email notification label

Symptom

  • Purge email notification showing wrong text
  • Wrong companyID showing in email notification

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. You receive an email notification related to purge
  2. It has wrong text/system information

Cause

Purge notification subject and content can be changed in Manage Languages.

For example: Permanent Purge, through keys ADMIN_PERMANENT_PURGE_COMPLETED_MAIL_SUBJECT and ADMIN_PERMANENT_PURGE_SUCCESSFUL_MAIL_CONTENT.

Resolution

Make sure to review the label setup in Manage Language according to your company need.

See Also

2576546 - Using the Manage Language Feature to Change Labels in SuccessFactors

Keywords

Permanent Purge email notification, Purge email notification, wrong information Purge email, wrong information Purge notification, wrong companyID Purge email, wrong companyID Purge notification, wrong text Purge email, wrong text Purge notification, INC2097397 , KBA , LOD-SF-PLT-DRM , Data Retention Management , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-LAN , Manage Language & Text Replacements , How To

Product

SAP SuccessFactors Platform all versions