SAP Knowledge Base Article - Public

3233513 - Invoiced Item Showing Open Status Under Sales Order Invoice Schedule


You have released an invoice for an item which belongs to a Sales Order, however, when navigating to the Sales Order, you noticed that the invoiced item still shows as Open under the Invoice Schedule subtab.


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Reproducing the Issue

  1. Go to the Sales Orders work center.
  2. Select the Sales Orders view.
  3. Search for the ID ABC (ABC represents the ID of the Sales Order).
  4. Click Edit.
  5. Navigate to the Pricing and Invoicing tab.
  6. Select Invoice Schedule subtab.
  7. Expand item 10.

Here you see that the status is Open.


Since the invoice request used was not generated from the invoice schedule but rather it was generated manually in the Customer Invoicing work center, marking the invoice schedule date as invoiced would be inconsistent and not correct system behaviour.


This is the system expected behavior.

To set the status to Invoiced, you will need to release and invoice the Scheduled Project Invoice Request and cancel the existing Invoice Document which was created manually.

See Also

2741597 - Customer Invoice is Created Manually for a Project Invoice Request, but in Sales Order, Invoice Status Displays as Open

3050995 - Sales Order is in Status In Process but you Expect it to be in Status Completed

2453791 - Scheduled Sales Order Status still In Process / Open


Invoice, Status, Sales Order, Invoice Schedule, Schedule, Pricing and Invoicing, Project, Project Invoice Request, Scheduled Project Invoice Request, Invoice Document, Open , KBA , AP-CI-CI , Customer Invoice , How To


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