SAP Knowledge Base Article - Public

3233722 - Admin user does not have external worker ID.


  • External worker ID is missing for the business partner.
  • Missing employee details for the initial admin user.
  • Person XXXX does not exist.
  • Failed IPS jobs.


SAP S/4HANA Cloud.

Reproducing the Issue

  1. Open "Maintain business partner" application.
  2. Enter the BP of admin user.
  3. Navigate to Identification tab and check for external ID.


Worker details missing for the technical user.


  1. Open the Manage Workforce app.
  2. Fill in at least all mandatory fields (Last Name, Worker ID, Email) for the admin user.

See Also

IPS job fails with error "Person XXX does not exist." - 2928302 

Set up your S/4HANA Cloud - Admin user


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