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3234051 - How to manually remove or kill the SIA using the Windows command line

Symptom

  • SIA (server intelligence agent) stuck in the stopping state
  • SIA does not stop using the CCM to stop the server
  • SIA is unresponsive
  • Want to kill the SIA service manually using the command line
  • The 'CMS.exe' process does not start, and the SIA is unable to be deleted
  • CMS.exe starts but after a short time it stops
  • User wants to recreate the SIA, because the existing SIA is problematic


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Environment

  • Windows Operating Systems

Keywords

sia, server, intelligence, agent, stop, stopping, state, status, stuck, kill, PID, process, service, windows, BI, BOBJ, BOE, CMS, cms.exe, initializing, node, cluster, cmd, command, line, fails, restart, manual, manually, remove, CCM , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , How To

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