SAP Knowledge Base Article - Public

3234213 - Cannot find employee in Document Center while uploading a document - Onboarding 1.0

Symptom

Cannot find employee in Document Center while uploading a document.

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Go to Onboarding Dashboard
  2. Click Single Upload
  3. Do you want to attach this document to the employee? Select Yes
  4. Search for the desired Employee 

If we search the same employee with First Name and Last Name in main search then can see all the documents submitted

Cause

Searched Employee with either firstname or lastname only 

Resolution

The single upload user search input takes exact format for user search: "<lastname>,<firstname>"

Keywords

Document Center, Upload Document, Onboarding 1.0, ONB 1.0, User Search , KBA , LOD-SF-OBD-DOC , Document Center, Documents , Problem

Product

SAP SuccessFactors Onboarding