SAP Knowledge Base Article - Public

3234350 - [onboarding] How to fetch Firstname, Last name and Candidate id from SF

Symptom


We have the Integration center job for MDF object : ONB2EquipmentActivity.
However we come across scenario where the Data like RCM candidate id, First name and last name are not populated for employees who are still in onboarding phase.


Environment

SAP SUCCESSFACTORS ONBOARDING

Reproducing the Issue

As we have the Integration center job for MDF object : ONB2EquipmentActivity. How to Pull RCM candidate id, First name and last name

  1. Navigate to Integration center job : Open the job which you have created.
  2. Run the  job and preview of it.
  3. Check that the Candidate details is missing in it's preview.
  4. Try to use filer on last name you will not find any preview information aligned to it.
  5. This job is used to fetch the Onboarding user first name and last name for whom equipment request was raised.
  6. We were able to fetch request for users who are hired in the system or already exist in EC. But not for the Employees who are in onboarding phase and for them Request equipment is raised.

Resolution

 To fetch candidate ID

Path Name : processNav/processTriggerNav/rcmCandidateId

To fetch First name and last name 

add usernav (process or equipment entity) to the filter:

Path Name : Username.status equals e 

Keywords

candidate ID, ONB2EquipmentActivity, integration , KBA , LOD-SF-OBX-RCM , Initiate onboarding from RCM , How To

Product

SAP SuccessFactors Onboarding 2005