Symptom
When creating a rule using the Derive Job Requisition Template in Recruiting Integration scenario (for purpose of selecting the template in Position to Requisition integration), the Raise Message option only offers 'Error' as Message Type, not 'Info' or 'Warning'.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to Admin Center > Configure Business Rules
- Click the + symbol to create a new rule
- Select Position Management > Derive Job Requisition Template in Recruiting Integration
- Enter the required information and click Next
- Edit the 'Then' expression at the bottom
- Select Raise Message in the first field
- Notice that the 'Severity' field only offers 'Error' as option, not 'Info' or 'Warning'
Cause
This is intended behaviour.
In this rule, the Raise Message option is restricted to 'Error' type only. The business justification is that if the template cannot be derived, it's not possible to proceed further with requisition creation and therefore an 'Info' or 'Warning' message is not sufficient.
Resolution
If Raise Message is used with this rule scenario, the 'Error' type should be the only one needed.
However if you have a business need for the other message types, please raise an enhancement request for Product Management to review: 2090228 - How to Submit Ideas for SAP SuccessFactors Products - SAP for Me
See Also
2090228 - How to Submit Ideas for SAP SuccessFactors Products - SAP for Me
RCM Implementation Handbook: https://help.sap.com/viewer/8477193265ea4172a1dda118505ca631/latest/en-US
Keywords
Raise Message, position to requisition, message type, derive job requisition template , KBA , LOD-SF-RCM-POS , Position Integration , Problem