Symptom
"No work schedule is assigned to job information for user" message appears on screen
Environment
- SAP SuccessFactors HXM Suite
- SAP SuccessFactors Employee Central
- Employee Central - Time Off (Leave of Absence)
Reproducing the Issue
- Select "Administer Time" in Time Portlet;
- Click on "Create absence";
- Add the information and save it;
- "No work schedule is assigned to job information for user" message appears on screen.
Resolution
The leave of absence (LOA) feature can be used in different scenarios, and some of them must require a work schedule:
- Using LOA only, but only for certain countries
Switch on Time Off, not LOA only. Then create time profiles that use only LOA time types and assign the profiles to those users who should be able to take LOA. In such cases, you also need to create a dummy work schedule and a dummy holiday calendar, and assign them to the users with this LOA only time profile.
- Using LOA only for some countries, but full Time Off for other countries
Switch on Time Off, not LOA only. Create some time profiles that use only LOA time types and others with full Time Off time types. Then assign the profiles, but be careful - users who should be able to take LOA only should have a time profile that has only LOA time types. In such cases, you also need to create a dummy work schedule and a dummy holiday calendar, and assign them to the users with this LOA only time profile.
See Also
Keywords
Leave, Leave of Absence, error, work schedule, LOA, Time Off , KBA , LOD-SF-EC-TIM-ABS , Absence error's - Calculations, Deductions, TT&ET , LOD-SF-EC-TIM-WAN , Workflows - Alerts - Notifications , How To