SAP Knowledge Base Article - Preview

3234591 - Recursive Redirect Rule in SAP Commerce Cloud

Symptom

You are trying to redirect a customer from .../path to .../path/further but it doesn't work.
You have applied the necessary redirect rule in the desired endpoint in Cloud Portal:

Redirect "/path" "/path/further"

But despite that, the page is unaccessible due to too many redirects (ERR_TOO_MANY_REDIRECTS), and you see the page crashes with messages like "This page isn't working" or "The page isn't redirecting properly".


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Environment

SAP Commerce Cloud in the Public Cloud, any release

Product

SAP Commerce Cloud all versions

Keywords

KBA , CEC-HCS-CCAZ-WEB , Web Layer - Apache , Problem

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