SAP Knowledge Base Article - Public

3234788 - Custom fields do not save with parameter "Automatically save quote on custom field change"

Symptom

  • Customers detected that when they change tabs or insert values on custom fields, the information doesn't get saved.
  • The Custom fields did not save even with parameter "Automatically save quote on custom field change" set to True.

Environment

SAP CPQ

Resolution

  • It was found out to be the issue related to Workflow actions.
  • After enabling the "Save Quote" (or other) action in the Workflow it would again.

Keywords

Automatically save quote on custom field change, Custom fields, application parameter, change tabs, insert values, true,  , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , How To

Product

SAP CPQ all versions