SAP Knowledge Base Article - Public

3234817 - How long do electronic accept links sent via email stay valid?

Symptom

Quotation links can be setup to be sent to customers via email under CPQ Setup -> Quotes -> Email Customers / Quote Acceptance Settings. How long do the links that were generated through this feature stay valid?

Environment

SAP SALES CLOUD CPQ

Resolution

The link stays valid for as long as the quote it’s associated with stays active. Once the quote is deleted, the link will be rendered invalid.

Keywords

Email, Links, Validity, Quote, Deleted, Invalid , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Bug Filed

Product

SAP CPQ 2025