3235019 - Storage capacity of Cloud for Service and Cloud for Sales

• You would like to know if there are any data storage limitations in C4C, specifically related to objects such as:
  • Tickets
  • Activity Tasks
  • Appointments
  • Opportunities
  • Sales Orders
  • Sales Quotes, and 
  • Visits
• Also, what does security look like regarding Asset Protection and Data Integrity 

SAP Cloud for Customer

C4C does not have predefined data storage limits. However, large data volumes over time may impact system performance if data is not regularly archived.

• In C4C, there are no benchmarked data limitations for any of the above scenarios; however, it does not mean that customers may not experience performance issues that arise from high data volume
• Typically, one of the common steps to solve performance issues would be to use the "Archiving" feature, to help or prevent such situations
  • Archiving allows you to declutter your data and move irrelevant documents into an archive storage
  • It helps reduce your data volumes and improve the performance of your solution
  • See "Scope and Configure Archiving" for more details
• For security and data integrity related topics, please check the "Security of Data Storage and Data Centers" online documentation
• For EUDP related topics, please see "Data Protection and Privacy"

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