SAP Knowledge Base Article - Public

3235019 - Storage capacity of Cloud for Service and Cloud for Sales

Symptom

  • You would like to know if there are any data storage limitations in C4C, specifically related to objects such as:
    • Tickets
    • Activity Tasks
    • Appointments
    • Opportunities
    • Sales Orders
    • Sales Quotes, and 
    • Visits
  • Also, what does security look like regarding Asset Protection and Data Integrity 

Environment

  • SAP Cloud for Customer
  • SAP Cloud for Service
  • SAP Cloud for Sales

Resolution

  • In C4C, there are no benchmarked data limitations for any of the above scenarios; however, it does not mean that customers may not experience performance issues that arise from high data volume
  • Typically, one of the common steps to solve performance issues would be to use the "Archiving" feature, to help or prevent such situations
    • Archiving allows you to declutter your data and move irrelevant documents into an archive storage
    • It helps reduce your data volumes and improve the performance of your solution
    • See "Scope and Configure Archiving" for more details
  • For security and data integrity related topics, please check the "Security of Data Storage and Data Centers" online documentation
  • For EUDP related topics, please see "Data Protection and Privacy"
  • If you would like to influence the solution to add a feature that meets your needs, then we would invite you to submit an idea via the SAP Customer Influence Program at https://influence.sap.com/SAPCloudforCustomer 

See Also

2562017 - Size Limit For Attachments In C4C

Keywords

C4C Storage Limit Cloud for sales, cloud for service, ticket stored, benchmark, limitation, maximum, performance , KBA , LOD-CRM-ADM , Administration UI , Problem

Product

SAP Cloud for Customer core applications 2205