3235070 - CPQ Report option is not available in C4C Main Menu dropdown

• CPQ Reports option is not visible in the Main Menu dropdown when accessing a CPQ quote from C4C.
• It's possible to access CPQ Reports by clicking on Setup option (if the SSO user is an Admin User in CPQ) in the Main Menu from the C4C screen.
• It's also possible to access Reports option from Main Menu when logged into CPQ directly as a standalone application.

• SAP C4C
• SAP CPQ

1. Login to C4C
2. Open a Sales Quote (CPQ quote)
3. Click on the gear icon on the top-right corner
4. Reports Option is not there

• This is expected behaviour.

• When a User lands from C4C, they will have limited options in CPQ.

• And Report module not being offered as an option in User Menu is one of them.

• This is because User should only deal with quote related objects when landing from C4C to CPQ.

• If the SSO User has Administrator privileges in CPQ, then they can click on the Setup Option in the Main Menu dropdown of C4C and access Report Module from Setup -> General -> Report Module.
• Alternate way would be to login to CPQ directly as a standalone application and then access Reports from the Main Menu dropdown in CPQ, and also from under Setup -> General -> Report Module.
• The same is documented as a limitation in the help documentation: https://help.sap.com/docs/SAP_CPQ/f80fbcd4f1c74232839c30ce26886f07/0e9b1edc99ed4c07969b760d5e0dadb5.html?version=2105
• It says here "Users landing from SAP Cloud for Customer can access a set of SAP CPQ features that are limited to working with quote-related objects: they can access the User Page and Quote Layout pages under the Setup icon, but features such as Reports are not available."

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