You have created a sales order and released the outbound delivery. Then you want to know how to create a registered product automatically via outbound delivery.
SAP Business ByDesign
- Select the business option "Automatic Product Registration" in business configuration (under Questions -> Services -> Entitlement Management Registered Products). Scope the question "Do you want the solution to automatically record registered products sold during the outbound delivery process?"
- Ensure the product is "Mandatory on Transfer to/from Customers" set in the product master data - "Serial Number Profile" field under general tab.
- When delivering the goods to customer, maintain a serial number
- After goods was issued to customer via outbound delivery, the registered product will be created automatically
It is also applicable to item type - Sales Kit.
Ensure the above setting has been maintained for the Sales Kit - Sub Item.
Sales Kit, Registered Product, Outboudn Delivery , KBA , SRD-CRM-SEO , Service Orders , How To