SAP Knowledge Base Article - Public

3235089 - How to Create a Registered Product Automatically via Outbound Delivery to Customer


You have created a sales order and released the outbound delivery. Then you want to know how to create a registered product automatically via outbound delivery.


SAP Business ByDesign


  1. Select the business option "Automatic Product Registration" in business configuration (under Questions ->  Services -> Entitlement Management  Registered Products). Scope the question "Do you want the solution to automatically record registered products sold during the outbound delivery process?"
  2. Ensure the product is "Mandatory on Transfer to/from Customers" set in the product master data - "Serial Number Profile" field under general tab.
  3. When delivering the goods to customer, maintain a serial number
  4. After goods was issued to customer via outbound delivery, the registered product will be created automatically

 It is also applicable to item type - Sales Kit.
 Ensure the above setting has been maintained for the Sales Kit - Sub Item.


Sales Kit, Registered Product, Outboudn Delivery , KBA , SRD-CRM-SEO , Service Orders , How To


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