3235096 - "Payment Baseline Date must not be before Invoice Date" Error Raised in Customer Invoice

When editing a Customer Invoice, you notice error "Payment Baseline Date must not be before Invoice Date" is raised on the document which prevents processing.

 SAP Business ByDesign.

1. Go to the Customer Invoicing workcenter.
2. Open the Invoice Documents view.
3. Open Customer Invoice ABC (Where ABC represents the Customer Invoice ID).
4. Click on View All.

You see error "Payment Baseline Date must not be before Invoice Date". In this case, the Customer Invoice has originated from a Scheduled Invoice Request from a Customer Contract which is now with status "In Conflict".

1. Go to the Customer Invoicing workcenter.
2. Open the Invoice Requests view.
3. Find Scheduled Invoice Request DEF (Where DEF represents the ID of the Scheduled Invoice Request from a Customer Contract which originated Customer Invoice ABC).
4. You can see that the status is With Conflict.
5. Click the Check button.
6. The following errors are displayed: 

• Conflict in item XX; invoice schedule item XX: date has changed
• Conflict in item XX; the referenced invoice schedule data was changed

 (Where XX represents the line item ID)

This issue is caused when the Invoice is created for the Scheduled Invoice Request of a Customer Contract but not released. Then, before releasing the Invoice, the date on the Invoice Schedule Item is changed, which generates the Conflict in the Scheduled Invoice Request and the error in the Customer Invoice.

In order to solve the error, first you need to cancel the Customer Invoice that was created from the Customer Invoice Request that had a conflict (This will cancel the Scheduled Invoice Request.

Then, create the Scheduled Invoice Request again by following these steps:

1. Go to the Customer Invoicing work center.
2. Select the Invoice Requests view.
3. Select Customer Contract Invoice Request GHI (Where GHI represents the ID of the Contract that originated the Scheduled Invoice Request).
4. Click on the Edit button.
5. Click on the "You Can Also" button and select option "Create Scheduled Invoice Requests".

 A new Scheduled Invoice Request will be created without the Conflict.

 3124649 - You Can't Release the Customer Invoice Request Due to the Error: "Due date must not be before invoice date" and "Payment Baseline Date must not be before Invoice Date"

Contract, Invoice, Scheduled, Invoice Schedule, Error, Issue, Payment Baseline, Start Date, End Date, Invoice Date , KBA , AP-CI-CI , Customer Invoice , How To