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3235180 - Error "Enter the transaction activity" when creating the retrun order by using the fiori app

Symptom

  • When you try to use the fiori app( for example app F1708 Manage Customer Returns) to create the return order, you get the pop-up message as "Enter the transaction activity"。
  • Using the Developer tools (F12) of web browser, you can also find the following error in the Console tab:

    HTTP request failed (400 Bad Request): {"error":{"code":"SLS_LORD/001","message":{"lang":"en","value":"Enter the transaction activity"},"innererror":{"application":{"component_id":"SD-SLS-RE","service_namespace":"/SAP/","service_id":"SD_F2651_CRT_CREATE_SRV","service_version":"0001"},"transactionid":".........","timestamp":"","Error_Resolution":{"SAP_Transaction":"","SAP_Note":"See SAP Note 1797736 for error analysis (https://service.sap.com/sap/support/notes/1797736)","Batch_SAP_Note":"See SAP Note 1869434 for details about working with $batch (https://service.sap.com/sap/support/notes/1869434)"},"errordetails":[{"ContentID":"","code":"SLS_LORD/001","message":"Enter the transaction activity","propertyref":"","severity":"success","transition":false,"target":""},{"ContentID":"","code":"/IWBEP/CX_MGW_BUSI_EXCEPTION","message":"Enter the transaction activity","propertyref":"","severity":"error","transition":false,"target":""}]}}}....


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Environment

  • SAP S/4HANA

Product

SAP S/4HANA all versions

Keywords

CBAR, SD_F2651_CRT_CREATE_SRV, SLS_LORD/001, Enter the transaction activity, F1708, Manage Customer Returns , KBA , SD-SLS-RE , Returns , SD-FIO-SLS , Sales Apps , Problem

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