SAP Knowledge Base Article - Public

3235427 - In the app Mass Change of Sales Orders, sales document type SO01 is not available

Symptom

  • A mass change of sales orders results in error message "You cannot process a sales document with order type SO01 (PBS).
  • Sales documents of type SO01 are not listed in app Mass Change of Sales Orders.

Environment

  • Sales and Distribution (SD)
  • SAP S/4HANA Cloud All versions

Cause

Updating a sales order for service document type (SO01) is not supported in Change Sales Order - VA02 or within app Mass Change of Sales Documents. Processing such document types would result in error message "You cannot process a sales document with order type SO01 (PBS)".

Resolution

Please use the "Manage Sales Orders - Services" app to change the sales order for service (SO01) or the following API for commercial project-create, update https://api.sap.com/api/_CPD_SC_PROJ_ENGMT_CREATE_UPD_SRV/resource in case of mass change.

Keywords

VA02, professional services, SAP_BR_INTERNAL_SALES_REP, SAP_SD_BC_ORDERS_OWC_PROC_MC, SAP_SD_BC_SO_ADV_PROC, SAP_SD_BC_SO_PROC_MC, F3893, F1873, SD_F1873_SO_WL_SRV, F0804, Manage Sales Orders - Services, SD_SO_LIST_F0804_PBS_SRV, SAP_SD_BC_SO_PROC_PS, F5211, SD_MCC_SO_MASS_UPDATE, SAP_SD_BC_MCC_SLSDOC_PC, update, change, alter, adapt, batch, multiple, SO03 , KBA , SD-SLS-PBS , Project-Based Services in Sales Documents , SD-SLS , Sales , How To

Product

SAP S/4HANA Cloud all versions