Symptom
- A mass change of sales orders results in error message "You cannot process a sales document with order type SO01 (PBS).
- Sales documents of type SO01 are not listed in app Mass Change of Sales Orders.
Environment
SAP S/4HANA Cloud
Cause
Updating a sales order for service document type (SO01) is not supported in Change Sales Order - VA02 or within app Mass Change of Sales Documents. Processing such document types would result in error message "You cannot process a sales document with order type SO01 (PBS)".
Resolution
- Sales orders (sales document type SO01) are created "indirectly" via the Customer Project application and cannot be changed or created using VA02 or VA01. Document types "SO01" sales orders are listed in a dedicated FIORI application called Manage Sales Orders - Services (FIORI ID F0804).
- The following API for commercial project-create, update https://api.sap.com/api/_CPD_SC_PROJ_ENGMT_CREATE_UPD_SRV/resource can be assessed in the case of mass change.
See Also
Keywords
VA02, professional services, SAP_BR_INTERNAL_SALES_REP, SAP_SD_BC_ORDERS_OWC_PROC_MC, SAP_SD_BC_SO_ADV_PROC, SAP_SD_BC_SO_PROC_MC, F3893, F1873, SD_F1873_SO_WL_SRV, F0804, Manage Sales Orders - Services, SD_SO_LIST_F0804_PBS_SRV, SAP_SD_BC_SO_PROC_PS, F5211, SD_MCC_SO_MASS_UPDATE, SAP_SD_BC_MCC_SLSDOC_PC, update, change, alter, adapt, batch, multiple, SO03 , KBA , SD-SLS-PBS , Project-Based Services in Sales Documents , SD-SLS , Sales , How To