Symptom
System is not allowing to save Email Template with business rule in it. It shows error meesage: Key property ('Production: (ONB) External User Welcome Message Template DK, SE, UK, DE, FI') doesn't match the key in the __metadata uri ('Production: (ONB) External User Welcome Message Template DK,SE,UK,DE,FI') Please retry saving the template with the required changes.
Environment
SAP SucessFactors Onboarding
Cause
System does not allow comma "," in the Email Template Title.
Resolution
- Go to Manage Data >> EmailTemplate and search with the email title
- Remove any comma "," from Email Template Title
- Save
Keywords
Onboarding, OBX, SF, SF Onboarding, email , KBA , LOD-SF-OBX-NF , Notifications Framework , Problem
Product
SAP SuccessFactors Onboarding all versions
SAP Knowledge Base Article - Public