SAP Knowledge Base Article - Public

3235470 - unable to save email temple with business rule - Onboarding

Symptom

  • System is not allowing to save Email template with error meesag:  Key property ('Production: (ONB) External User Welcome Message Template DK, SE, UK, DE, FI') doesn't match the key in the __metadata uri ('Production: (ONB) External User Welcome Message Template DK,SE,UK,DE,FI') Please retry saving the template with the required changes.

Environment

SAP SucessFactors Onboarding

Cause

  • System does not allow (,) in the email template title.

Resolution

  • Remove any (,) from email Template title

Keywords

Onboarding, OBX, SF, SF Onboarding, email , KBA , LOD-SF-OBX-NF , Notifications Framework , Problem

Product

SAP SuccessFactors HXM Core all versions