SAP Knowledge Base Article - Public

3235510 - An object field value is missing in offer approval - Recruiting Management

Symptom

The value for an object-type field is missing when you try to generate the offer approval.

Environment

SAP SuccessFactors Recruiting Management 

Reproducing the Issue

  1. Access a requisition;
  2. Find a candidate;
  3. Go to take action Menu;
  4. Click on the "Offer Approval" tab;
  5. Find a field of the type object, the value is missing;

Cause

This scenario is caused by the missing permission for this specific field. 

Example of fields: costCenter_obj, department_obj, division_obj, legalEntity_obj, location_obj, std_position_obj

Resolution

For Foundation Objects and Generic Objects role-based permissions are required. So, to fix this issue, it is required to grant permission to these objects so please follow these steps:

  1. Access the Manage Permission Roles tool;
  2. Find the specific role;
  3. Click to Edit; 
  4. Find the section about objects and give permission for the referred object. 

See Also

Supported Standard Fields for Job Offer Approvals

Keywords

object, field, offer, type, permission, role, value, offer approval, candidate , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem

Product

SAP SuccessFactors Recruiting all versions