SAP Knowledge Base Article - Preview

3235561 - HANA DB startup failed with error: FAIL: Timeout

Symptom

You tried to startup HANA DB, it failed with below error.
-----------------------------------
> HDB start

StartService
Impromptu CCC initialization by 'rscpCInit'.
  See SAP note 1266393.
OK
OK
Starting instance using: /usr/sap/SID/SYS/exe/hdb/sapcontrol -prot NI_HTTP -nr 00 -function StartWait 2700 2

15.07.2021 11:24:44
Start
OK

15.07.2021 12:09:45
StartWait
FAIL: Timeout
-----------------------------------

Some HANA services are in status: YELLOW, Initializing.
-----------------------------------
> sapcontrol -nr 00 -function GetProcessList;

15.07.2021 13:58:24
GetProcessList
OK
name, description, dispstatus, textstatus, starttime, elapsedtime, pid
hdbdaemon, HDB Daemon, YELLOW, Initializing, 2021 07 15 11:00:13, 2:58:11, 6914
hdbcompileserver, HDB Compileserver, GREEN, Running, 2021 07 15 11:00:28, 2:57:56, 7192
hdbindexserver, HDB Indexserver-SID, GREEN, Running, 2021 07 15 11:00:29, 2:57:55, 7247
hdbnameserver, HDB Nameserver, GREEN, Running, 2021 07 15 11:00:14, 2:58:10, 6935
hdbpreprocessor, HDB Preprocessor, GREEN, Running, 2021 07 15 11:00:28, 2:57:56, 7195
hdbwebdispatcher, HDB Web Dispatcher, GREEN, Running, 2021 07 15 11:00:45, 2:57:39, 8163
hdbxsengine, HDB XSEngine-SID, GREEN, Running, 2021 07 15 11:00:29, 2:57:55, 7250
hdbdpserver, HDB DPserver-SID, YELLOW, Initializing, 2021 07 15 11:31:29, 2:26:55, 16214
-----------------------------------

Checked the service trace file (in above example, it is dpserver trace), it shows the following backint related error messages.
-----------------------------------
[16317]{-1}[18/185921559] 2021-07-15 12:05:37.804532 e Multistream      SynchronousPoolCopyHandler.cpp(00325) : streamError owner=WritePipeChannel  pipeAddress: /usr/sap/SID/SYS/global/hdb/backint/DB_SID/log_backup_4_0_1666_1666.1657852294769 error=exception  1: no.2050001  (Basis/IO/Stream/impl/WritePipeChannel.cpp:158) TID: 16317
    System error: /usr/sap/SID/SYS/global/hdb/backint/DB_SID/log_backup_4_0_1666_1666.1657852294769, rc=32: Broken pipe
-----------------------------------


Checked backint.log, it contains the following error messages.
-------------------------------------
2021-07-15 12:05:37.856 backint terminated:
  pid: 16328
  exit code: 87
  output:
  exception: 
  exception  1: no.110507  (Backup/Destination/Backint/impl/BackupDestBackint_Executor.cpp:245)
      Backint exited with exit code 87 instead of 0. console output: No additional Information was received
-------------------------------------

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


Read more...

Environment

SAP HANA, platform edition 2.0

Product

SAP HANA, platform edition 2.0

Keywords

HANA, startup, FAIL: Timeout, YELLOW, Initializing, dpserver,  SynchronousPoolCopyHandler.cpp, no.2050001, backint, rc=32: Broken pipe, backint.log, exception  1: no.110507, Backint exited with exit code , KBA , HAN-DB , SAP HANA Database , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.