Symptom
Contacts are added multiple times in Appointment created in Outlook. Under "Involved Parties" you can see the duplicates.
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Environment
- Cloud for Customer
- Server Side license.
Product
SAP Cloud for Customer add-ins 2022 ; SAP Cloud for Customer core applications 2205 ; SAP Cloud for Customer, server-side integration all versions
Keywords
Duplicate, Contacts, Twice, Multiple, Same, Involved Parties, Outlook, Server Side, Sync, Appointments , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , Problem
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