SAP Knowledge Base Article - Preview

3236009 - Cannot create an SAC user after deleted an user with the same email id before

Symptom

  • Cannot create an SAC user after deleted an user with the same email id before.
  • This issue is only happens for this specific email.
  • The following error is shown when tried to add a new user with this email:

dberror(PreparedStatement.executeUpdate): 4240 - Duplicate identity for this provider: line 1 col 34 (at pos 33)
Correlation ID: XXXXXXX-XXXX-XXXX-XXX-XXXXXXXXXXX


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Environment

  • SAP Analytics Cloud (Enterprise) 2022.8.17 

Product

SAP Analytics Cloud 1.0

Keywords

remove delete add create user email address , KBA , LOD-ANA-LS , Licensing and Full User Equivalent , Problem

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