SAP Knowledge Base Article - Public

3236112 - Invoice File Upload stuck under "In Process" status

Symptom

You have uploaded an Invoice File Upload but it remains under status In Process and cannot be actioned from your side.

Environment

SAP Business ByDesign

Reproducing the Issue

Go to work center Supplier Invoicing.

Select Invoice File Upload View.

Use the filter Invoice Creation In Process.

You can find your entry being stuck under status In Process, even after a lengthy period of time.

Cause

You have uploaded an XML (not standard PDF) which contains an erroneous XSLT file.

Resolution

You must check your Transformation XML as it is failing during the transformation call.

When going to:

>>Business configuration->Overview and search for Common Master data configuration.

>>Then select the Transformation Repository ->edit and find the XSLT transformation type of SIV.

>>Select Transformation Trace

Here we see the XSLT file on the left, the example XML in the middle and the output on the right.

The XSLT is like a decipher map that allows ByD to translate customers XML to XML we understand.

Here you will find an example XML: when we compare this with the XML added to the SIS, there is a difference.

This difference is causing the issues.

There are tags in the uploaded SIS XML that is not in the XSLT file.

You can search online "XSLT XML transformer tool" and compare the XML in the SIS with the XSLT and you will find some errors, which need to be corrected.

Keywords

Invoice File Upload; Stuck In Process; XSLT file; XML , KBA , AP-SIP-SIV , Supplier Invoice , How To

Product

SAP Business ByDesign all versions