Symptom
- When opening or creating a story in SAP Analytics Cloud, embedded Edition via SAP S/4HANA Cloud, public edition, SAP Marketing Cloud and SAP Integrated Business Planning, the selected theme is not supported by the story
- When opening or creating a story in SAP Analytics Cloud via SAP S/4HANA Cloud, public edition or SAP Marketing Cloud, the selected theme is not supported by the story
- When opening or creating a Data Analyzer report in SAP Analytics Cloud, embedded Edition via SAP S/4HANA Cloud, public edition, the selected theme is not supported by the report
Environment
- SAP Analytics Cloud, embedded edition via SAP S/4HANA Cloud, public edition, SAP Marketing Cloud and SAP Integrated Business Planning
Reproducing the Issue
Log on to your system: S/4HANA Cloud, public edition, SAP Marketing Cloud or SAP Integrated Business Planning
Select one of the following themes:
- Horizon evening or morning
- Quartz dark or light
- Belize deep
- Custom themes (if applicable)
Manage or view a story.
In S/4HANA Cloud, public edition via:
- Manage KPIs and Reports > Stories
- Tiles in SAP S/4HANA Cloud, public edition: e.g. Order to Cash Dashboard
In SAP Marketing Cloud via:
- Marketing Custom Stories > Stories in SAP Marketing Cloud
- Analytics and Report Gallery in SAP Marketing Cloud
In SAP Integrated Business Planning via:
- Manage Analytics Stories
=> The theme you selected is not supported in stories, instead you see the story in Belize.
Manage or view a data analyzer report:
In S/4HANA Cloud, public edition via :
- Manage KPIs and Reports > Reports -> Report Type = “Data Analyzer”
- Tiles in SAP S/4HANA Cloud, public edition: e.g. Group Data Analysis
=> The theme you selected is not supported by Data Analyzer, instead you see the report in Belize.
Cause
Partial theming support in SAP Analytics Cloud, embedded Edition – details in the table below:
| Mode | Selected Theme | Theme to Render the embedded SAC story or data analyzer report |
|
View Mode | SAP Belize, SAP Quartz, SAP Horizon or Custom Theme | SAP Belize |
| View Mode | SAP High Contrast Black (Belize, Quartz or Horizon | SAP High Contrast Black Belize |
| View Mode | SAP High Contrast White (Belize, Quartz or Horizon) | SAP High Contrast White Belize |
| Edit Mode | Any theme | SAP Belize |
· For SAP Analytics Cloud stories, no themes are supported at all.
Resolution
Use supported theme listed in the table above.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Data Connections
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
Your feedback is important to help us improve our knowledge base.
Keywords
SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud, esac, s4hana, the theme you selected is not supported in stories , KBA , LOD-ANA-OEM , Embedded usage of SAP Analytics Cloud , Problem
Product
Attachments
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SAP Knowledge Base Article - Public