SAP Knowledge Base Article - Public

3236124 - "The theme you selected is not supported in stories" when opening or creating any story in S/4 HANA Cloud Embedded SAP Analytics Cloud (SAC)

Symptom

  • When opening or creating a story in SAP Analytics Cloud, embedded Edition via SAP S/4HANA Cloud, public edition, SAP Marketing Cloud and SAP Integrated Business Planning, the selected theme is not supported by the story
  • When opening or creating a story in SAP Analytics Cloud via SAP S/4HANA Cloud, public edition or SAP Marketing Cloud, the selected theme is not supported by the story
  • When opening or creating a Data Analyzer report in SAP Analytics Cloud, embedded Edition via SAP S/4HANA Cloud, public edition, the selected theme is not supported by the report

Environment

  • SAP Analytics Cloud, embedded edition via SAP S/4HANA Cloud, public edition, SAP Marketing Cloud and SAP Integrated Business Planning

Reproducing the Issue

Log on to your system: S/4HANA Cloud, public edition, SAP Marketing Cloud or SAP Integrated Business Planning

Select one of the following themes:

  • Horizon evening or morning
  • Quartz dark or light
  • Belize deep
  • Custom themes (if applicable)

Manage or view a story.

In S/4HANA Cloud, public edition via:

  • Manage KPIs and Reports > Stories
  • Tiles in SAP S/4HANA Cloud, public edition: e.g. Order to Cash Dashboard

In SAP Marketing Cloud via:

  • Marketing Custom Stories > Stories in SAP Marketing Cloud
  • Analytics and Report Gallery in SAP Marketing Cloud

In SAP Integrated Business Planning via:

  • Manage Analytics Stories

=> The theme you selected is not supported in stories, instead you see the story in Belize.

Manage or view a data analyzer report:

In S/4HANA Cloud, public edition via :

  • Manage KPIs and Reports > Reports -> Report Type = “Data Analyzer”
  • Tiles in SAP S/4HANA Cloud, public edition: e.g. Group Data Analysis

=> The theme you selected is not supported by Data Analyzer, instead you see the report in Belize.

Cause

Partial theming support in SAP Analytics Cloud, embedded Edition – details in the table below:

ModeSelected ThemeTheme to Render the embedded SAC story or data analyzer report

View Mode

SAP Belize, SAP Quartz, SAP Horizon or Custom ThemeSAP Belize
View ModeSAP High Contrast Black (Belize, Quartz or HorizonSAP High Contrast Black Belize
View ModeSAP High Contrast White (Belize, Quartz or Horizon)SAP High Contrast White Belize
Edit ModeAny themeSAP Belize

· For SAP Analytics Cloud stories, no themes are supported at all.

Resolution

Use supported theme listed in the table above.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud, esac, s4hana, the theme you selected is not supported in stories , KBA , LOD-ANA-OEM , Embedded usage of SAP Analytics Cloud , Problem

Product

SAP S/4HANA Cloud Public Edition all versions

Attachments

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