Symptom
- When opening or creating a story in SAP Analytics Cloud, embedded Edition via SAP S/4HANA Cloud, public edition, SAP Marketing Cloud and SAP Integrated Business Planning, the selected theme is not supported by the story
- When opening or creating a story in SAP Analytics Cloud via SAP S/4HANA Cloud, public edition or SAP Marketing Cloud, the selected theme is not supported by the story
- When opening or creating a Data Analyzer report in SAP Analytics Cloud, embedded Edition via SAP S/4HANA Cloud, public edition, the selected theme is not supported by the report
Environment
- SAP Analytics Cloud, embedded edition via SAP S/4HANA Cloud, public edition, SAP Marketing Cloud and SAP Integrated Business Planning
Reproducing the Issue
Log on to your system: S/4HANA Cloud, public edition, SAP Marketing Cloud or SAP Integrated Business Planning
Select one of the following themes:
- Horizon evening or morning
- Quartz dark or light
- Belize deep
- Custom themes (if applicable)
Manage or view a story.
In S/4HANA Cloud, public edition via:
- Manage KPIs and Reports > Stories
- Tiles in SAP S/4HANA Cloud, public edition: e.g. Order to Cash Dashboard
In SAP Marketing Cloud via:
- Marketing Custom Stories > Stories in SAP Marketing Cloud
- Analytics and Report Gallery in SAP Marketing Cloud
In SAP Integrated Business Planning via:
- Manage Analytics Stories
=> The theme you selected is not supported in stories, instead you see the story in Belize.
Manage or view a data analyzer report:
In S/4HANA Cloud, public edition via :
- Manage KPIs and Reports > Reports -> Report Type = “Data Analyzer”
- Tiles in SAP S/4HANA Cloud, public edition: e.g. Group Data Analysis
=> The theme you selected is not supported by Data Analyzer, instead you see the report in Belize.
Cause
Partial theming support in SAP Analytics Cloud, embedded Edition – details in the table below:
Classic Stack:
|
|
LoB Theme |
SAC embedded Theme |
|
Classic Edit Mode |
All themes |
Belize Light |
|
Classic View Mode |
Quartz Light |
Horizon Morning |
|
Classic View Mode |
Quartz dark |
Horizon Evening |
|
Classic View Mode |
Quartz HCB |
Horizon HCB |
|
Classic View Mode |
Quartz HCW |
Horizon HCW |
|
Classic View Mode |
Horizon Morning |
Horizon Morning |
|
Classic View Mode |
Horizon Evening |
Horizon Evening |
|
Classic View Mode |
Horizon HCB |
Horizon HCB |
|
Classic View Mode |
Horizon HCW |
Horizon HCW |
|
Classic View Mode |
Custom Theme |
Horizon Morning |
|
Classic Data Analyzer |
All themes |
Belize Light |
Optimized Stack:
|
|
LoB Theme |
SAC embedded Theme |
|
Optimized Story and DA |
Quartz Light |
Horizon Morning |
|
Optimized Story and DA |
Quartz dark |
Horizon Evening |
|
Optimized Story and DA |
Quartz HCB |
Horizon HCB |
|
Optimized Story and DA |
Quartz HCW |
Horizon HCW |
|
Optimized Story and DA |
Horizon Morning |
Horizon Morning |
|
Optimized Story and DA |
Horizon Evening |
Horizon Evening |
|
Optimized Story and DA |
Horizon HCB |
Horizon HCB |
|
Optimized Story and DA |
Horizon HCW |
Horizon HCW |
|
Optimized Story and DA |
Custom/Other Theme |
Horizon Morning |
· For SAP Analytics Cloud stories, no themes are supported at all.
Resolution
Use supported theme listed in the table above.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Data Connections
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
Your feedback is important to help us improve our knowledge base.
Keywords
SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud, esac, s4hana, the theme you selected is not supported in stories , KBA , LOD-ANA-OEM , Embedded usage of SAP Analytics Cloud , Problem
Product
Attachments
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SAP Knowledge Base Article - Public