Symptom
- In the Activity Logs of the SAC, it is sometimes possible to find out some activities which show the access to stories on the evening timestamps, although it could be confirmed that these users do not log into the tenant and open related stories.
Environment
- SAP Analytics Cloud 2022.
Reproducing the Issue
- Log on SAC tenant.
- Go to Security, and select Activities.
- Observe that it is sometimes possible to find out some activities which show the access to stories on the evening timestamps, although it could be confirmed that these users do not log into the tenant and open related stories.
Cause
- This is by design behaviour as of SAP Analytics Cloud.
- An internal microservice that deals with determining the popularity of a story is designed to gather the IDs of popular objects (e.g. widgets and entities) is doing the reading of the story. It is done at a specific time daily when a story has been viewed or updated by a real user within the last 24 hours.
Resolution
This is by design behaviour as of SAP Analytics Cloud.
See Also
- 2943656 - When accessing Cloud agent getting: Access to the requested resource has been denied in SAP Analytics Cloud (SAC) - SAP for Me
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- Getting Started with SAP Analytics Cloud
- Need More Help? Contact Support or visit the solution finder today!
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