SAP Knowledge Base Article - Public

3236565 - Supplier Approval Request are not sent to Manager

Symptom

Approval process in supplier creation does not run, i.e., Supplier approval request is not sent to the Manager

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Supplier Base work center
  2. Click on the Suppliers view
  3. Select Potential suppliers from the drop down
  4. Search for the relevant supplier
  5. Here, you will see that the relevant supplier has been sent for approval

Cause

As the Manager not able to receive the Supplier Approval Request because there is a work center assignment missing:

work center view "WCVIEW_SUPPLIER (Supplier)". Therefore, the assignment of the approval task does not work correctly.

Resolution

Assign Work Center View WCVIEW_SUPPLIER (Supplier) to the respective user.

To Assign the Work Center View follow the below steps:

  1. Go to the Business Users view under Application and User Management work center
  2. Search for the respective business user
  3. Select the user
  4. Click the edit button and select access rights , then assign the Work Center View WCVIEW_SUPPLIER (Supplier)

Keywords

Supplier Approval,Supplier View, Supplier Approval Request , KBA , SRD-MD-BP-SUP , Suppliers , Problem

Product

SAP Business ByDesign all versions