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3236580 - SAP IQ 16.1 SP05 Windows Installer fails Installing SAP Java Runtime Environment 8...Status: FATAL ERROR


  • Running the setup.exe SAP IQ installer for IQ 16.1 SP05 and above fails with FATAL  ERROR during the Installing SAP Java Runtime Environment 8 section.

16 FatalErrors
Installing SAP Java Runtime Environment 8...
Custom Action: com.sybase.ia.ia_db.RunComponentInstallerAction
Additional Notes: FATAL ERROR - class com.sybase.ia.ia_db.RunComponentInstallerAction FatalInstallException: SAP Java Runtime Environment 8 installation failed. See log file D:\xxxx\xxxx\log\jre8.log for details.


  • No jre8.log is produced , however in the jre8.out file that is produced the Fatal Error prints a Java stack with these errors reported 

Invocation of this Java Application has caused an ExceptionInInitializerError. This application will now exit. (LAX)

Stack Trace:
java.lang.SecurityException: Can not initialize cryptographic mechanism
Caused by: java.lang.SecurityException: The jurisdiction policy files are not signed by the expected signer! (Policy files are specific per major JDK release.Ensure the correct version is installed.)
 ... etc.

  • The setup.exe has been correctly invoked as per installation instructions. The  compatibility mode property has been set to Windows 7 and the setup.exe has been run as Administrator.

  • This only happens when a previous version of SAP IQ (prior to 16.1 SP05) existed in the same install directory. Even if this has been removed using the IQ uninstaller.



 SAP IQ 16.1 SP05 PLnn  and above on  Windows platform


SAP IQ 16.1


sybase, upgrade, patchlevel, 'patch level', 'service pack', 'fatal errors', failing, unsuccessful, SP05.02, SP05.03, Suite, IQ_Suite,  , KBA , BC-SYB-IQ , Sybase IQ , Problem

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