Symptom
- Running the setup.exe SAP IQ installer for IQ 16.1 SP05 and above fails with FATAL ERROR during the Installing SAP Java Runtime Environment 8 section.
16 FatalErrors
Installing SAP Java Runtime Environment 8...
Custom Action: com.sybase.ia.ia_db.RunComponentInstallerAction
Status: FATAL ERROR
Additional Notes: FATAL ERROR - class com.sybase.ia.ia_db.RunComponentInstallerAction FatalInstallException: SAP Java Runtime Environment 8 installation failed. See log file D:\xxxx\xxxx\log\jre8.log for details.
- No jre8.log is produced , however in the jre8.out file that is produced the Fatal Error prints a Java stack with these errors reported
Invocation of this Java Application has caused an ExceptionInInitializerError. This application will now exit. (LAX)
Stack Trace:
java.lang.SecurityException: Can not initialize cryptographic mechanism
...
Caused by: java.lang.SecurityException: The jurisdiction policy files are not signed by the expected signer! (Policy files are specific per major JDK release.Ensure the correct version is installed.)
... etc.
- The setup.exe has been correctly invoked as per installation instructions. The compatibility mode property has been set to Windows 7 and the setup.exe has been run as Administrator.
- This only happens when a previous version of SAP IQ (prior to 16.1 SP05) existed in the same install directory. Even if this has been removed using the IQ uninstaller.
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Environment
SAP IQ 16.1 SP05 PLnn and above on Windows platform
Product
Keywords
sybase, upgrade, patchlevel, 'patch level', 'service pack', 'fatal errors', failing, unsuccessful, SP05.02, SP05.03, Suite, IQ_Suite, , KBA , BC-SYB-IQ , Sybase IQ , Problem
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