SAP Knowledge Base Article - Public

3236640 - Unable Maintain Multiple Email Address in Website or Email fields in SAP S/4HANA Cloud

Symptom

  • Unable Maintain Multiple Email Address in Website or Email of the Business Partner Apps in SAP S/4HANA Cloud
  • Unable Maintain Multiple Email Address in Email fields of the Business Partner Apps in SAP S/4HANA Cloud

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Open a Business Partner Fiori app e.g. Mange Supplier Master Data  
  2. Create or update a Business Partner 
  3. Provide multiple emails in the "Website" field e.g. example.email@saptest.com;second.example@saptest.com
  4. Upon Saving the system raises the following error

    Email address Example Email example.email@saptest.com;second.example@saptest.com is invalid
     

Cause

Standard System Behaviour

*Note, prior to the SAP S/4HANA Cloud 2208 release there was a missing validation check for the "Website" field and it was possible, erroneously, to maintain multiple emails in this field. After realising this, a proper validation check has been implemented and delivered with SAP S/4HANA Cloud 2208. 

Resolution

Maintain one email in the Wesite and email fields

See Also

SAP KBA 2942351 - Error "Email address & is invalid" Message no. XS138 is Raised <<< Allowed email formats

SAP Note 3166454 - Validation for accounting clerk's internet address <<< Same Validation devlivered to On-Prem systems

Keywords

SAP S/4HANA Cloud, S4_PC, S4_1C, X4BC, S4HC, S/4HC, 2208, Email address & is invalid, Message no. XS138, Multiple Emails, Multiple Websites, Internet Clerks Address, Email, Website , KBA , LO-MD-BP , Business Partners , LO-MD-FIO-VM , Fiori UI for Vendor Master , LO-MD-BP-CM , Customer Master , LO-MD-FIO-CM , Fiori UI for Customer Master , LO-MD-BP-VM , Vendor Master , Problem

Product

SAP S/4HANA Cloud all versions