Symptom
- Is there audit report on SuccessFactors for email template changes?
- How to find out who last modified the email notification template?
Environment
SAP SuccessFactors HCM Suite
Resolution
The availability of change audit logs for email template changes is currently not supported due to the following reasons:
- SuccessFactors does not possess a feature that allows for the auditing of email template changes.
- The system does not generate specific logs when an email template is changed.
However, it's possible to retrieve the last modified date and user ID for E-Mail Notification Templates in Data Inspector by following the steps below:
- Go to Data Inspector
- Select entity "Table_SYS_CONFIG"
- Define the criteria by selecting "System Config Type" equals to "EmailTemplate"
- Results will appear informing you of the user who last modified all email notification templates.
Ensure you have the Data Inspector enabled prior to performing the above steps as per: 3319018 - How To Enable Feature Data Inspector - SAP for Me
Please find below a few examples of the System Config Key for each template. Usually, it's possible to determine the template corresponding key based on the key name, but if you need assistance to identify an specific template, please engage product support under LOD-SF-PLT-NOT component.
Email Notification Template | System Config Key |
Document Creation Notification | DocumentCreation |
Document Routing Notification | DocumentRoute |
Document Forward Notification | DocumentSendCopy |
Document Routing Skip Notification | DocumentSkipRoute |
Removing Current Signer Notification | PERFORMANCE_DocumentRemoveCurrentSigner |
Document Routing Step Exit Notification | DocumentExitStep |
Document Deletion Notification | ADMIN_FUNCBLOCK_NOTIFICATION_SETTING_DOC_DELETED |
360 Document Approval Notification | 360Approval |
360 Document Evaluation Notification | 360Feedback |
Welcome Message Notification with Reset | ADMIN_KBA_WELCOME_MESSAGE |
See Also
- 2744431 - How to Create Change Audit Reports and What Reports are Available - SuccessFactors - SAP for Me
- 3319018 - How To Enable Feature Data Inspector - SAP for Me
- Email Notifications | SAP Help Portal
- 2087932 - Updating E-mail Templates for Multiple Languages - Email Notifications - SAP for Me
- 2087503 - Customizing Email Notifications Default Template Text - SAP for Me
Keywords
SF, SuccessFactors, Email template, Email template audit log, email template changes, logs, not possible , KBA , LOD-SF-PLT-NOT , Email Notifications , LOD-SF-PLT-CHA , Change Audit , How To