SAP Knowledge Base Article - Public

3236868 - "Error while executing SCA command" when opening candidate documents - Onboarding

Symptom

When opening documents for a candidate generates "Error while executing SCA command" and the document not triggers to the candidate.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Add new Hire to Onboarding
  2. Complete New Hire Data Review
  3. Complete Personal Data Collection
  4. Complete Additional Data Collection
  5. Documents did not generate

Cause

Special Characters is not supported

Resolution

User must configured the Binding name of the Documents  to use normal characters in the Form. Re-upload the form and re-trigger the task.

Keywords

OBX-23127, Documents, candidate, special, characters, Error while executing SCA command , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , Problem

Product

SAP SuccessFactors Onboarding all versions