Symptom
- The user can see the document categories on Manage documents but cannot add documents on a card.
- The user cannot see documents when clicking on the button "insert document link" on a card.
“Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.”
Environment
SAP SuccessFactors HXM Suite
Reproducing the Issue
- Go to Manage Home page;
- Choose the Organizational Updates;
- Under the Default folder, click on edit icon on one of cards;
- Go to Content and click on Insert document link:
- Notice that no document is visible:
Cause
The user has no permission to add documents.
Resolution
- On Manage Permission Roles > Permission > Manage Documents, grant the permission Manage Document Visibility for the users.
Please, note that for these permissions a Target needs to be defined. - On Manage Integration Tools, grant the permission OData API Attachment Export for the users.
Keywords
Insert Document Link on cards, Documents are not appearing on cards, cannot insert document link, insert document link, permission to manage documents, permission to insert document link on cards, permission Manage Document Visibility, permission OData API Attachment Export , KBA , LOD-SF-PLT-DOC , Document Management , How To
Product
SAP SuccessFactors HXM Suite Core 2205