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3236918 - Unable to start SAP Data Services 4.3 installaion on linux due to the message 'Minimum patch level requirements for OS (Critical)'

Symptom

  • The following prerequisites shows failed when trying to install SAP Data Services 4.3.
    Minimum patch level requirements for OS (Critical)
  • When checking the PAM document, Suse 15.2 is compatible with SAP Data services 4.3. 
  • According to the Setupengine.log, it failed to get the exact OS name and patch level.
    Current system info: Linux, <hostname>, 5.3.18, #1 SMP Wed Jun 8 08:43:53 UTC 2022 (5da3dca), x86_64
     S-Bank(0xa406350)::setV create $os.family with Unix
     S-Bank(0xa406350)::setV create $os.platform with Linux
     S-Bank(0xa406350)::setV create $os.processor with x86_64
     S-Bank(0xa406350)::setV create $os.memoryarchitecture with 64
     S-Bank(0xa406350)::setV create $os.servicepack with 0
     S-Bank(0xa406350)::setV create $os.machinename with sap-ds-dev
     S-Bank(0xa406350)::setV create $os.version with 5.3.18
     S-Bank(0xa406350)::setV create $os.distribution.name with Unix/Linux
     S-Bank(0xa406350)::setV create $os.distribution.version with 
     


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Environment

  • SAP Data Services 4.3 SP0
  • SUSE Linux Enterprise Server 15 SP2

Product

SAP Data Services 4.3

Keywords

KBA , EIM-DS-DEP , Deployment, Installation, Upgrade , How To

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