SAP Knowledge Base Article - Preview

3236933 - Unassociated Email Feature Missing

Symptom

You are unable to find the Unassociated Email "Workcenter" in the New Service Cloud.


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Environment

SAP Service Cloud Version 2

Product

SAP Service Cloud Version 2 all versions

Keywords

KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , How To

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