3237109 - OrderRequest document failed in SAP Integration Suite, managed gateway for spend management and SAP Business Network with an error

Symptom

The buyer is on an SAP Business Network account integrated with SAP ERP or SAP S/4HANA using SAP Integration Suite, managed gateway for spend management and SAP Business Network. Previously, when the buyer sent a purchase order containing multiple lines with serial number and equipment number from SAP ERP or SAP S/4HANA, the OrderRequest document failed in SAP Integration Suite, managed gateway for spend management and SAP Business Network with the following error:

Invalid content was found starting with element 'SerialNumberInfo'. One of 'Unknown macro: {AssetInfo,PackagingDistribution}' is expected.

Product

SAP Ariba Cloud Integration Gateway all versions ; SAP Integration Suite, managed gateway for spend management and SAP Business Network all versions ; SAP Integration Suite, managed gateway for spend mgmt and SAP Business Network for SAP ERP all versions ; SAP Integration Suite, managed gateway for spend mgmt and SAP Business Network for SAP S/4HANA all versions

Keywords

[Change Request ID: IG-40507] , KBA , BNS-ARI-CI-AN , Managed Gateway for Business Network , Problem

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