SAP Knowledge Base Article - Public

3237165 - Purchase Order Invoicing Status not updated after Supplier Invoice being created

Symptom

You have created and posted a Supplier Invoice (SIV) 123 against Purchase Order(PO) ABC, however the Invoicing status of the PO remains Not Invoiced.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to work center Purchase Requests and Orders.
  2. Select the view Purchase Order.
  3. Search the PO ABC; you will notice the Invoicing Status being Not Invoiced despite the SIV 123 being correctly created and posted.
  4. If now you open the PO ABC and go to Document Flow tab, you will also notice the SIV 123 is not present.
  5. However, if you open the SIV 123 and open the Document Flow, you can see the PO ABC being present.

Cause

The PO ABC was migrated in your system but a Goods and Service Receipt (GSR) XYZ was also migrated with it (visible in the PO Document Flow).

You have created a SIV against the PO ABC instead of creating this SIV against the GSR XYZ.

Resolution

If you need to create a SIV for a migrated PO, please make sure that this PO does not come with a migrated GSR.

If it does, please do as follows when creating a SIV:

  1. Select the Work Center Supplier Invoicing
  2. Select the view Invoice Entry 
  3. Use the filter "All Deliveries to Be Invoiced"
  4. Search the GSR related to your migrated PO
  5. Click "New Invoice"

Once this SIV will be created and posted, the PO Invoicing Status will change from Not Invoiced to Partially Invoiced or Invoiced (this is according to the amount of delivered goods from GSR).

Also the newly created SIV will be present in the migrated PO Document Flow.

Keywords

Migrated Purchase Order, Migrated Goods and Service Receipt, Wrong Invoicing Status, Supplier Invoice , KBA , SRD-SRM-SI , Supplier Invoicing , How To

Product

SAP Business ByDesign all versions